SimplifAI - Intelligent workflows
An adaptive workflow that reacts to events and generates smart data streams.
SimplifAI is an adaptive workflow that reacts to events and generates data streams into PersonifAI and intellivoice.
SimplifAI - Intelligent Workflows
SimplifAI is an adaptive workflow that reacts to events and generates data streams into PersonifAI and InteleVoice. It learns with every customer and agent interaction to improve its training set, so that every new interaction with customers is smarter than the prior one.
With SimplifAI, you can use GenAI to boost productivity and efficiency across your organization.
Deliver curated customer experiences through every interaction
Personalized experience
Transforms customer experiences through personalization, and accelerates time to value.
Enhance Productivity
Helps enhance productivity by reducing time spent on tedious tasks.
Improve Deflection
By building adaptive workflows through SimplifAI, we help reduce overall calls to customer agents and provide several avenues through which customer queries can automatically be solved, including curated messaging, follow-ons and proactive identification of potential issues and implement remediation measures ahead of time.
Optimize processes
SimplifAI builds adaptive workflows and processes connecting your existing systems and being able to easily connect new systems in future as well.
SimplifAI empowers your teams so as to derive more value from your investments through its GENAI engine.
Accelerate business outcomes and reduce manual tasks
Process-led
Purpose-built to integrate current and new processes
Smart workflows
Adaptive workflows which continuously analyzes current systems and channels and suggest improvements in workflows as the company is evolving and competitive pressure increases.
Eliminate need of manual interventions
Helps automate tedious tasks which typically required manual intervention in the past.
Find out more about how SimplifAI delivers intelligent workflows..
