Intelegen ComplaintsolveAI
Proactively resolving complaints
ComplaintsolveAI in your complaint management programs.
IntelegenTM - ComplaintsolveAI
Improve Customer Experience by injecting GENAI led ComplaintsolveAI in your complaint management programs.
Non-compliant sales interactions
Automatically divert non-compliant sales interactions to ComplaintsolveAI to analyze the reasons of non-compliance to recommendations by the sales associate. Implement measures to coach the sales associates for alignment.
Predict potential complaint scenarios
Proactevly predict potential complaint buckets and recommend actions real-time to avoid those arising from client conversations.
Regulations
Plug-ins available to generate desired regulatory reports to report your customer complaints and resolutions to respective regulatory authorities.
Increase customer satisfaction
Through the combination of CsatAI and ComplaintsolveAI, leverage the power of these products together to convert complaints to positive experiences.
Categorize & Prioritize Complaints & Recommend Solutions
Ensures that each complaint is reported, categorized and prioritized while building the recommendations to resolve complaints.