Intelegen aiRouteWizard
Perfect agent routing
Predict the best pairing with industry-leading AI and holistic CX data to boost customer experiences and KPIs.
IntelegenTM aiRouteWizard
Mapping each customer touchpoint with the right sales associate is a very important piece of the puzzle to improve desired conversion and increase outcomes.
Curated messaging channelised through the right routes
Equip sales associates with curated message scripts mapped to specific customer segment to enhance customer experience
Evolve to be relevant
Continuously feed learnings from the real-time conversations to improve the route mapping for future conversations.
Scaled personalisation
Rinse and repeat success routing paths while also equipping them with the right tools for faster sales conversion.
Find out more about how IntelegenTM AI Route Wizard provides a comprehensive AI-driven complaint management solution.
