Intelegen Know2Act - AI based knowledge-web on which you can act
We build GenAI driven knowledge repositories for your organization/department.
so as to provide you instant access to information which is distilled, analyzed, summarized and checked for fairness so that you have the right knowledge to take appropriate actions.
Instant access to powerful information
AI driven repositories
Performs deep analytics on your knowledge bases in the company and provides AI powered and data driven analysis.
Summarized for actions
Know2Act's GENAI powered engine summarizes information from various channels, including social media feeds, legacy document artifacts in the company, CRM platforms, billing systems etc so that you have the right information available to you to make the right decisions instantly.
Instant real-time access
Provide real-time knowledge access during the client conversation for faster curated responses.
Know2Act
Know2Act curates information before presenting it to you and maps it to specific customer segments for you so that you can make the right decisions
Mapped & Curated for your Customer Segments
Performs analytics on the information and curates content for you mapped to specific customer profiles
Consolidated information
You don't need to worry anymore about information silos about the same customer coming from different systems or channels. Know2Act consolidates all information for you and summarizes it for you to make the right decisions.
Behavior & Intent fed into the engine
Know2Act not only feeds static customer information, but also past customer interactions, behavior and intent so as to recommend future strategies to interact with the customer for consistent and enriched experience.
Bias removed
Our AI engine removes bias and induces fairness in the knowledge gathering process.
Find out more about how IntelegenTM Know2Act helps organizations in getting quick answers to your questions.
