Intelegen - A Telecom platform built by GENAI for GENAI
Why do Telecoms need a GenAI solution approach ?
Telecom companies have been investing in AI and ML for a decade, but the results have been largely incremental, often limited to chatbots.
IntelegenTM - A Telecom platform built by GENAI for GENAI
Telecom companies have been investing in AI and ML for a decade, but the results have been largely incremental, often limited to chatbots. AI requires data that it can understand to learn effectively, but telecom data is often buried in legacy formats and platforms, making it difficult to harness the full potential of AI. Business processes and workflows are also stuck in outdated frameworks. User interfaces built on Web 2.0 generate massive amounts of data that are not easily interpreted by LLMs, necessitating extensive translation and diminishing AI's potential. Additionally, telecoms generate large volumes of network data with untapped intelligence.
Intelegen’s Telecom engine, powered by our GenAI platform, is designed specifically for the LLM world. It serves as the foundational fabric upon which our various product apps are built, enabling telecoms to fully leverage the power of Generative AI.
What if we have a platform that
- Creates ALL customer interactions using native human languages, for all customer needs.
- Enables all its employees use only human language (text or voice) interactions.
- Generates data that is meaningful to LLMs in its most native form.
- Learn from past self and human interactions.
- Manages workflows which are not hard coded, but are adaptive to customer, employees and process needs: generated by LLMs
- Maintains customer records and interactions, not in a relational database, but in a Vector data, generated and understood by LLMs.
- Models the network, as it should be, in a network graph, that reacts to and generates LLM understandable data.
Intelegen - A Telecom engine built by Intelegen™ platform - A GenAI powered platform built for LLM world which serves as the foundation fabric on which our various product Apps are built.
