IntelegenTM SmartNotes - Automated agent summaries
Say "good riddance!" to manual note taking
Reduce costs while improving agent productivity and boosting CX with quick and accurate generative AI-powered summarizations - powered by IntelegenTM.
Intelegen™ SmartNotes - Automated agent summaries
Automate agent notetaking with the power of SmartNotes to summarize every interaction—reducing manual effort, boosting productivity and elevating CX. Intelegen™ SmartNotes saves one's time and effort by creating concise and clear summaries of texts, articles, or documents. By extracting and highlighting the main points and key information, this advanced GenAI-powered product seamlessly generates summaries without losing the essence of the original content.
SmartNotes eliminates the need of manual note taking for you.
Enhance Customer Experience
Inject customer context for effective CX
Significant cost savings
Reduction in time spent in summarizing & notes taking leading to cost optimization
Increase Productivity
Able to prioritize work on strategic items rather than tedious note-taking
Seamless integration
Built-in connectors to Corporate Apps for faster deployment
No need of training & expertise
Deliver precise notetaking with the ease of a creative, requiring no training of models.
Adapt to conversations
SmartNotes leverages industry-leading Artificial Intelligence / Data Science models to adapt to conversations
Schedule Follow-ups
SmartNotes data feeds into our robust analytics engine to provide recommendations to the user for follow-ups with the customer and also has the ability to automatically schedule follow-ups.
By harnessing the power of purpose-built GenAI for CX with the support of multiple language models, SmartNotes showcase key data elements for all interactions with high accuracy. Every agent can be equipped with the context necessary to deliver an overall better experience for one's customers.
Find out more about how Intelegen™ SmartNotes automate agent notetaking & reduce manual effort, boosting productivity and elevating CX.
